Refund policy

 

You have the right to cancel this contract within fourteen days without giving any reasons.

The cancellation period is fourteen days from the day the contract is concluded.
In order to exercise your right of cancellation, you must contact us [name, address, telephone number, fax number, email address] via a clear statement (e.g. a letter sent by post, fax or email) about your decision to revoke this contract.


Consequences of the revocation

If you cancel this contract, we will refund to you all payments received from you, including delivery costs (except for additional costs arising from you choosing a different type of delivery as the cheapest standard delivery offered by us), to be repaid immediately and at the latest within fourteen days from the day on which we received notification of your cancellation of this contract. For this repayment we use the same payment method that you used for the original transaction, unless something different was expressly agreed with you; In no case will you be charged any fees as a result of this repayment.

If you have requested that the services begin during the cancellation period, you must pay us an appropriate amount corresponding to the share of the up to the point at which you inform us of your exercise of the right of withdrawal with regard to this contract, corresponds to the services already provided compared to the total scope of the services provided for in the contract.

 

Download sample cancellation form: Click here